Welcome to Remisq Casino and Hotel Resort (“Remisq”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our property, services, website, and mobile applications (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our casino services. By using our services, you confirm that you meet the minimum age requirement.

2. Reservations and Cancellations

• Hotel and service reservations are subject to availability.

• A valid government-issued ID and payment method are required at check-in.

• Cancellations must be made within the timeframe specified in your reservation confirmation to avoid penalties.

3. Casino Rules

• All casino games are subject to local gambling laws and our internal gaming policies.

• We reserve the right to refuse entry, terminate play, or limit betting for any guest violating our rules.

• Fraudulent, disruptive, or suspicious behavior will result in removal from premises and may be reported to authorities.

4. Loyalty & Rewards Programs

• Participation in loyalty programs is optional and governed by separate program terms.

• Points and rewards have no cash value unless explicitly stated and may be changed or revoked at our discretion.

5. Guest Conduct

Guests must behave respectfully toward staff and other patrons. We reserve the right to refuse service, evict guests, or report misconduct in the event of:

• Disorderly behavior

• Violation of laws

• Vandalism or property damage

• Harassment or threats

6. Payments and Billing

• All fees, charges, and applicable taxes will be billed in local currency unless stated otherwise.

• You authorize Remisq to charge your payment method for all confirmed bookings and purchases.